payout_amount across the file is the amount paid to your account
on the payout date.
Columns
Every row sums
The five component columns add up topayout_amount on every row, with no
exceptions:
This means signs differ between reports by design. A refund of 97.00 appears
as
97.00 in the transactions report, where the amount is unsigned and
direction comes from event_type, and as -97.00 here, where the column
feeds an arithmetic total.payout_amount across the whole file gives the amount credited to your
bank account on the payout date.
What each event type contributes
ALERT and FRAUD_REPORT rows carry no amount because the event itself moves
no money — they are notifications, and only the fee applies. Where an alert led
you to refund the payment, that refund appears separately as its own REFUND
row.
Delayed settlement
delayed_settlement_amount is a proportion of each capture withheld rather than
paid out immediately. It is a hold, not a fee: the amount is returned on the agreed
release schedule and appears as a separate release event in a later settlement report.
Do not treat it as a cost when calculating your effective rate.
Adjustments and corrections
Occasionally we need to reverse or adjust an event after it has been settled, for example to correct an incorrect fee or amount. We follow standard accounting practice: finalised events are never edited or deleted. Instead, we post new events that correct the original, such as a reversal of the incorrect event followed by a corrected re-posting. Correcting events reuse the originalevent_id with a suffix:
n counts how many times that event has been reversed or adjusted, starting
at 1. A second reversal of the same event would be FRAD_xyz_REV_2.
A reversal flips the sign of every amount on the original row: event_amount,
each fee column, delayed_settlement_amount and payout_amount. The original
and its reversal therefore sum to zero, and the usual row identity still holds
on the reversal row.
This keeps every
event_id unique across all report types, while letting you
trace any correction back to the event it relates to by stripping the suffix.Example
Settlement paid out
report_settlement_paid_out-my_merchant-20260912.csv
Delayed settlement paid out
report_settlement_paid_out-my_merchant-20260912.csv